Privacy Policy

FitFresh, Inc. (“FitFresh”) is committed to protecting our visitors’ and members’ privacy. This Privacy Policy describes the types of information that FitFresh collects from and about you when you visit our website, www.GetFitFresh.com (“Site”), mobile app (“App”), mobile messaging services, and or other online or offline communications (collectively, the “Services”). This Privacy Policy also explains how FitFresh may use and disclose such information, and your ability to control certain uses of it.

CHILDREN’S PRIVACY

Protecting children’s privacy is important to us. We do not direct the Services to, nor do we knowingly collect any personal information from, children under the age of thirteen. If FitFresh learns that a child under the age of thirteen has provided personally identifiable information to the Services, it will use reasonable efforts to remove such information from its files.

COLLECTION OF INFORMATION

“Personally Identifiable Information” means any information which can be used to identify an individual, and may include, but is not limited to, name, email address, or postal or other physical address. We collect Personally Identifiable Information from you when you register for the Site, including the following: name and email address. To participate in certain activities and to obtain certain services or documents offered on the Site, you may be asked to provide additional Personally Identifiable Information such as phone number, billing address and credit card information. We endeavor to limit our requests for Personally Identifiable Information to information we believe is reasonably necessary to achieve our purposes as described in the “Information Use” section below. Any Personally Identifiable Information received in communication or in material you transmit to the Site by electronic mail or otherwise are and will be treated in accordance with this Privacy Policy. When you visit the Site we also collect non-personally identifiable information, which is information that by itself cannot be used to identify or contact you, such as demographic information (such as age or gender) or usage information (such as the browser you are using, the URL that referred you to the Site and the areas of the Site you visit). We may also supplement the information we collect with information from other sources to assist us in evaluating and improving our Site and offerings.

INFORMATION USE

FitFresh may use Personally Identifiable Information for the following general purposes:

  1. to provide you with the Site, service information, and news,
  2. to support the Site and services offered on or through the Site,
  3. to contact you for feedback about our services,
  4. to conduct research about FitFresh’s customer base or services,
  5. to fulfill your purchase requests,
  6. to process your payments including credit checks and collection,
  7. to notify you of technical updates or changes in policy, or
  8. to contact you for our own marketing and promotional purposes, or
  9. to process contests, sweepstakes, or other promotions and fulfill any related awards or discounts.

We may use non-Personally Identifiable Information such as demographic data to analyze and develop our marketing strategy and further improve the Site and our services.

INFORMATION SHARING AND DISCLOSURE

We do not sell, share, rent or trade your personal information or geo-location information other than as disclosed within this Privacy Policy. We may share the information we collect from and about you in the following ways:

  1. Affiliates: We may share your information with FitFresh affiliates and subsidiaries for business, operational, promotional and marketing purposes.
  2. Service Providers: We may share your information with third party service providers that provide business, professional or technical support functions for us (including to the extent necessary or desirable to pick up or deliver your order or complete your transaction), help us operate our business and the Services, or administer activities on our behalf.
  3. Updates: to keep you up to date on the latest product announcements, software updates, special offers, or other information we think you would like to hear about either from us or from our business partners (unless you have opted out of these types of communications). (Note that you will not be able to opt-out of service announcements that contain important information relevant to your use of the Site and are not promotional in nature.)
  4. Sale or transfer of Business or Assets: We may sell or purchase assets during the normal course of our business. Information we have collected about you may be transferred in connection with a sale or merger with another entity, consolidation, restructuring, sale of company assets, financing or other corporate change, including during the course of any due diligence process or if FitFresh should ever file for bankruptcy or related proceeding.
  5. Aggregate or Anonymous Non-Personal Information: We may also share aggregate, anonymous, or de-identified non-personal information with third parties for their marketing or analytics uses.
  6. Other: We also may share your information as disclosed to you at the time of collection, or otherwise have your consent to share the information.

CHOICE

We will give you the opportunity to “opt out” of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Privacy Policy unless you take affirmative action to indicate that you do not consent, for instance by opting out through the mechanism provided in the emails we send.

ACCESS

You may correct, amend, or update your Personally Identifiable Information by editing your profile on the Site or contacting us.

CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may request information about our disclosure of personal information to third parties or affiliated companies for their direct marketing purposes. To make such a request, please contact us at Hello@getfitfresh.com. You must put the statement “Your California Privacy Rights” in the subject field. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.

SECURITY

We are committed to protecting Personally Identifiable Information from loss, misuse, disclosure, alteration, unauthorized access, and destruction. FitFresh takes reasonable precautions to safeguard the confidentiality of Personally Identifiable Information. We protect the security of your Personally Identifiable Information during transmission to us by using Secure Sockets Layer (SSL) software, which encrypts the information you input.

We process payments through Stripe so payment data never reaches FitFresh servers. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. All card numbers are encrypted at rest with AES-256. Decryption keys are stored on separate machines. None of Stripe’s internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist. Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn’t share any credentials with Stripe’s primary services (API, website, etc.).

THIRD PARTY SITES

The Site may contain links to other sites. FitFresh is not responsible for the privacy practices of such other sites. We encourage our users to be aware when leaving the Site to read the privacy statements of each site that collects Personally Identifiable Information.

COOKIES

We use cookies and other similar technologies (such as actions tags, also known as beacons, or pixels tags) for a number of purposes including to remember preferences, track conversions, conduct marketing and promotional efforts, analyze site traffic and trends, and generally understand the online behaviors and interests of people who interact with our Site. We use third-party advertising companies to serve advertisements on our behalf or to provide advertising-related services. These companies may use a cookie or an action tag, to tailor the advertisements you see on this Website and other sites, to track your response to their advertisement, to determine whether advertising has been served and to measure the effectiveness of their advertising or to award incentives or points to their members who respond to their advertisements. The cookies, action tags or similar files do not contain any Personal Information. You can learn more about targeted advertising, its benefits and your choices by going to the Digital Advertising Alliance site at http://www.aboutads.info/consumers/. The targeted advertising companies we work with are members of the Network Advertising Initiative or the DAA. The NAI and the DAA allow you to limit targeted advertising from its members by using an opt-out tool available on the NAI website at networkadvertising.org or the DAA’s site. We may also use third parties to provide measurement and analytic services. You can find more information on Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.

SOCIAL MEDIA FEATURES AND WIDGETS

Our Site may integrate with social sharing features or other related tools which let you share actions you take on our Site with other apps, sites or media, and vice versa. These features may enable the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. These features may also collect your IP address and which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Your interaction with these features are governed by the privacy policy of the relevant platform. Please refer to the privacy policies of those social sharing services for more information.

YOUR CONSENT TO THIS PRIVACY POLICY

By using this Site, you agree to this Privacy Policy. We may occasionally update this Privacy Policy. The date of the most recent update of this document will always be displayed at the beginning of this page. If we change our Privacy Policy, we will post those changes on GetFitFresh.com. If we decide to use Personally Identifiable Information in a manner different from that stated at the time it was collected, we will notify users via email (if an email address has been provided) or display a notice on GetFitFresh.com. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the Personally Identifiable Information we collect. Your continued use of this Site constitutes your agreement to this Privacy Policy and any updates.

CONTACTING FITFRESH

If you have any questions, comments, or concerns about this Privacy Policy, please contact us at:

FitFresh Inc.

1721 Broadway Ave Suite 201

Oakland, CA 94612

Or contact us here.